Experiencing the built environment: strategies to measure objective and subjective qualities of places
© The Author(s). 2016
Received: 13 September 2016
Accepted: 17 November 2016
Published: 12 December 2016
This article offers an alternative look at the experiential character of the built environment by combining objective analysis and subjective perception. The aim is to measure and elaborate on quantitative descriptions of ‘hidden’ urban characteristics, attempting to build correlations between different unseen but detectable qualities of cities.
The study introduces an applied research method to quantify objective features of the built environment and the related subjective experience, prototyping a mobile phone application that both actively and passively measures urban parameters and human perceptions. To test the validity of the research process, a few experiments were performed in Cambridge, MA mapping out a series of different places.
The implementation of the application data in conjunction with the more passive, objective dataset extracted from complementary sensors, resulted in an alternative understanding of everyday spatial interactions and in a taxonomy of urban conditions - revealing the ‘mood’ of urban environments.
The combination of objective and subjective datasets can help reveal more comprehensive insights and characters of spaces and places within the city, mediating between technology and the built environment and leveraging emotive perceptions of the urban actors in order to influence and inform design decisions.
The built environment is one of the most fascinating yet enigmatic artifacts of the human being. We perceive it as a complex entity resulting from the juxtaposition of spaces, flows, experiences, objects, and events. Each environment has certain qualities, and – even though shared characteristics do exist – those qualities vary from place to place. Although a variety of criteria, parameters, and indicators attempt to capture key figures of city life , they are yet far from depicting the more subjective aspects that constitute the experiential character of built environments. And far less is known of the role of new media and digital tools in helping understand and improve the relationship between people and urban contexts.
This article offers an alternative look at the experiential nature of the built environment by combining objective analysis and subjective perception. On the one hand, the physical reality is constructed out of an established configuration of elements, matter in space, that can be considered more or less static in a contained timeframe. These elements are tangible, with clear relationships between one another, and can be quantified through different means. On the other hand, the individual – the ‘urban actor’ – filters this environment with her personal, varying perceptions and relations to the surrounding context in specific moments. This article argues that, by building upon objective layers of data and affording them with the complexity and variation of subjective, personal feedback, it is possible to gain a more holistic, novel understanding of the city, and of our presence within it.
The way in which we receive information and data about our interaction and relation to the built environment is largely fed to us through systematized, sensor based statistics. This information gets translated into discrete, numeric, tangible data, which has often been flattened in order to package it in a more comprehensible, digestible form . Although data might be framed technically, economically, ethically, temporally, spatially and philosophically , the common sensor-based static methods of data collection leave little room for interpretation, and fail to consider the complexities and variables that may influence the ways in which people perceive their surroundings. In fact, each individual experience, perception, view of places is colored by a personal, subjective interpretation. The presented study addresses this additional layer describing the subjective views and attitudes that could potentially impact on and influence how urban data is collected, interpreted, and used.
Putting the human being at the center and forefront, this article draws from an ongoing research pursued by the Responsive Environments and Artifacts Lab (REAL) at the Harvard Graduate School of Design that investigates the role of new augmenting and responsive technologies in articulating, mapping and exploiting the specificities of places through a multi-sensory approach . The objective is to measure and elaborate on quantitative descriptions of ‘hidden’ urban characteristics, attempting to build correlations between different unseen but detectable qualities of the built environment. This research has been elaborating alternative methods, hacking existing technologies, and devising new tools to: a. measure and quantify qualities of the built environment; b. visualize them and make comparisons; c. extrapolate meaning; d. create correlations between those qualities and typologies of built environments.
Over the last few years there has been a growing interest in trying to scientifically analyze, quantity, and predict the dynamics and functioning mechanisms of cities. For instance, in his The New Science of Cities Michael Batty employs complexity theory to create mathematical models of different aspects of urban structures and to develop decision-making tools that aim at predicting interactions and flows in future cities . By the same token, Luis Bettencourt and Geoffrey West apply the principle of “scaling” to find correlations between urban metrics and socio-economic systems, and the size of cities, claiming that the understanding of cities’ dynamics, growth and evolution in a scientifically predictable, quantitative way is crucial in city planning . In a way, the promise of big data analytics – widely put forward by smart city models  – tends towards the limits of an absolutely objective understanding of how cities work. Through the use of sensors, the aim is to be able to have control over urban systems with a systematic top-down approach .
In all these studies the subjective view of the individual is often overlooked, and for all the good reasons. Understanding the behavior of people in relation to the built environment is a challenging task, and going deeper into the experiential realm of each unique individual is basically impossible. Nevertheless, there are a number of investigations that attempt to better define the role that urban morphologies, spatial arrangements, and public places design play in conveying certain perceptions to the human being. Some of those first attempts can be traced back to the 1960s with the Psychogeography movement, defined by Guy Debord as “the study of the precise laws and specific effects of the geographical environment, consciously organized or not, on the emotions and behavior of individuals” . The research conducted by the related Situationist International was indeed looking at the arrangement of the elements of the urban setting in close relation with the sensations they provoke.
Atmosphere is the overarching perceptual, sensory, and emotive impression of a space, setting, or social situation. It provides the unifying coherence and character for a room, space, place, and landscape, or a social encounter. It is ‘the common denominator’, ‘the colouring’ or ‘the feel’ of the experimental situation. Atmosphere is suspended between the object and the subject.
This study introduces an applied research method to quantify objective features of the built environment and the related subjective experience. The assumption is that the combination of objective and subjective datasets can help reveal a more comprehensive understanding of spaces and places within the city, perhaps identifying their inner ‘character.’ There are a number of other projects that share some overlaps with the one presented here. For instance, the ‘happy maps’ developed by Daniele Quercia offer a tool to automatically suggest routes that are not only short but also emotionally pleasant . Urban data is leveraged also in the work of Marco De Nadai, who developed a computational way using smartphones to test Jane Jacobs’ conditions for making cities vibrant and how they relate to the vitality of urban contexts . Christian Nold’s Biomapping method then used the galvanic skin response of volunteers as an indicator of emotional arousal in conjunction with their geographical location. The resulting maps visualize points of high and low arousal .
This information is successful in allowing for a preliminary overview and understanding of individuals, and the ways in which they use their environment. However this data possesses shortcomings in that it is a simplified view of the human/city relationship. Data becomes more meaningful and substantial with an added layer of active, subjective inputs. One way of obtaining this active subjective data set is through a greater and incentivized engagement of the individual, by means of a smartphone application. Apps are particularly successful in gathering real time information, and allowing for an active engagement and participation, based on the pure fact that smartphones have become an extension of the human and allow for constant input and feedback loops .
Results and discussion
In this way it then becomes possible to mediate between technology and built form, establishing a synchronicity between the two – “urbanizing technology,” in the words of Saskia Sassen  – and fully engaging and utilizing emotive perceptions of the urban actors in order to influence and inform the built environment, and vice versa. The implementation of data, both subjective and objective, is in fact crucial to the behavior of the individual whilst navigating the built environment via digital terms. To that end, the data needs not only to be collected, but also put back into the system to benefit and retrofit the behavior of the user through feedback loops . Creating this understanding of the city enables applications in larger scale planning efforts, providing valuable information for the larger intervention decisions by design and planning disciplines. The presented tool might as well be used by citizens who can be exposed to ‘hidden’ characteristics of places.
The presented mode of thinking about data allows for a range of interpretations and applications which may serve to enhance or manipulate human interaction and experience within the built environment. These applications are scalar, in that the data can manifest itself into a range of outputs. Real time data may provide the actor with a snapshot overview of the built environment, drawing from an accumulation of certain feelings or perceptions based on the data inputs of numerous other actors. These nodal points, or snapshot into particular moments within the urban form, have the potential to build upon each other as data inputs increase, creating a culmination of data which could then manifest itself into larger networks and have an impact throughout the city. By revealing the ‘mood’ of urban environments, this data could in fact be used by city planners to better inform programmatic strategies at different levels – from urban acupuncture interventions to larger infrastructural changes.
A work-in-progress application of this research is focused on how people relate to different modes of urban mobility. Through the accumulation of subjective datasets, the objective is to draw a picture of the moods, emotions, and feelings at different points of the commute or trip. The assumption is that in the future machine intelligence will provide personalized routes catered to the desires and preferences of the actor , for example, providing routes that are most safe, comfortable, or exciting to the individual. With the emerging of big-data driven connected vehicles and self-driving cars , this level of route customization might very well disrupt even conventional infrastructure boundaries.
All authors read and approved the final manuscript.
The authors declare that they have no competing interests.
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